As one of our two project coordinators, Danielle is responsible for many duties including but not limited to answering phones, receiving claims, dispatching, scheduling, updating adjusters on claims, estimating, collections, customer service, follow up on claims, serves as the project coordinator from start to finish and is our after hours call person. Please feel free to email Danielle at dwilliams@steamaticlv.com with any questions. Top of Page
As one of our two project coordinators, Maricela is responsible for many duties including but not limited to answering phones, receiving claims, dispatching, scheduling, updating adjusters on claims, customer service, follow up on claims, serves as the project coordinator from start to finish and is responsible for keeping inventoryt of all office supplies as well as packing and cleaning supplies and she also does our supply ordering. Please feel free to email Maricela at mmarin@steamaticlv.com with any questions. Top of Page
Jasmyn is the cornerstone of the entire company. She oversees day to day operations, schedules, employee relations, job progress, and even finds time to help out with business development! Jasmyn has a Bachelors of Science in Psychology, with a minor in Business Administration from Howard University. Her ability to apply this education to the wide variety of complications we run into has been invaluable to the team. She see’s potential issues before they happen and ensures that every job is run smoothly and that the customer is beyond satisfied! Already a wife and mother of two (three if you count her puppy), she has become an integral part of the Steamatic Total Cleaning & Restoration family and we don’t know what we’d do without her! Please feel free to email Jasmyn at jhollie-chavis@steamaticlv.com with any questions. Top of Page
Carissa is the newest addition to our team. She does estimating and some project management. She brings several years of experience in the restoration business. Carissa started in the industry as a field technician so she brings a wealth of knowledge and new creative ideas. Carissa is a Las Vegas native. She graduated from Eldorado High School. When Carissa is not at work she has her hands full with two young children that she adores. She is a great addition to our team.
Please feel free to email Carissa at chibbs@steamaticlv.com with any questions. Top of Page
Marc Theroux is our day to day lead on water, mold, and biohazard remediation jobs. Marc sets the example for the technicians in terms of professionalism, knowledge, and quality of service. As the head superintendent, Marc is also responsible for the training and oversight of the technicians. Our quality reputation is a direct result of Marc’s dedication to the team. Please feel free to email Marc at mtheroux@steamaticlv.com with any questions.
Alicia Syverson is one of the newest additions to our Steamatic Family and we are thrilled to have her. Alicia was born on Eglin Air force Base in Fort Walton Beach, Florida. Alicia and her family moved to Las Vegas when she was 4 years old and her father, an Air Force sergeant, was accepted to be part of the U.S. Air Force Thunderbirds demonstration team. Alicia graduated from Bonanza High School and was accepted to the College of Southern Nevada on a full ride softball scholarship where she studied Marketing. Her day to day work activities at Steamatic include Account Management, Customer Relations, Marketing, Advertising, and Business Development.
Alicia has been involved in the HOA and Commercial Property and Community management industry for almost a decade. Several organizations she is involved with include CAI, IREM, BOMA, LVHCA and NAIOP. Alicia is well versed in the aspects involved in managing properties in the Las Vegas valley. Alicia is an active member of these various organizations and she sits on a variety of committees throughout each year with each organization to organize and plan community events. When she is not busy on a committee, Alicia loves to give back to the community in other ways too. In 2011 one event that Alicia was proud to be a part of was The Rock n Roll marathon annual clothing drive. During this event, she and several other Steamatic team members collected, transported, and washed over 7,000 lbs of clothing that were donated to several different outreach organizations in the Las Vegas valley.
In Alicia’s spare time she likes to spend it with her family. Miles, her son is 3 years old who just started playing soccer this winter. He is a very smart and active little boy who loves to do puzzles and read. Alicia’s husband, Jonathan, is in school to complete his property management certification next year. Please feel free to email Alicia at asyverson@steamaticlv.com with any questions.
Shelly has been in the restoration business for three years. Shelly states that her favorite part of her job is the rewarding feeling that she receives by knowing that families who have been struck by a disaster are receiving the best service available to get there homes and lives back to normal as soon as possible. Along with helping individuals and families, she also enjoys the part of her job where she has the opportunity to be involved within the Community by being on the committee for several Community Outreach programs where she has worked with many organizations such as; Three Square, Street Teens, and Opportunity Village. Shelly comes to the restoration field from a background in construction where she was a Project Manager on jobs such as Panorama Towers and the Mirage Spa remodel. Shelly has taken classes at Yuba College, University of Phoenix, and CCSN. She has a desire to continue to learn and attends different restoration continued education classes. Shelly’s biggest accomplishment in life is her twelve year old daughter Miranda. Shelly’s “Little Gift from God” has been a straight A student since she started school. Miranda has also been the recipient of awards such as; the perfect attendance award, the humanitarian award of the year, and last year received the Presidents award signed by President Obama himself. This summer Miranda has been elected to join a student ambassadors group that will be traveling to London, Scotland, Ireland, and Whales for a nineteen day leadership trip.
Please feel free to email Shelly at scash@steamaticlv.com with any questions. Top of Page